Home | Privacy Policy

Privacy Policy

Last Updated: March 1, 2026

Oneida County Human Services is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Website Privacy Policy applies to the Oneida County Human Services website ( https://humanservices.oneidacountywi.gov) and governs data collection and usage while visiting this site.

By using the Oneida County Human Services website, you consent to the data practices described in this statement.

1. Information We Collect

A. Information Collected Automatically

When you visit our website, we may automatically collect standard, non-personally identifiable information about your visit. This information is used for statistical purposes to help us manage our site and improve your experience. This data may include:

  • Your IP (Internet Protocol) address.

  • The type of browser and operating system you are using.

  • The date and time you access our site.

  • The pages, files, and links you visit.

  • The website address of the site that referred you to us (if applicable).

B. Information You Provide Voluntarily

We only collect personally identifiable information (such as your name, email address, phone number, or physical address) if you specifically and knowingly provide it to us. This typically occurs when you:

  • Submit an online form.

  • Send us an email inquiry.

  • Sign up for newsletters, updates, or other notifications.

2. Wisconsin Public Records Law

As a government entity, Oneida County Human Services is subject to the Wisconsin Public Records Law (Wis. Stat. §§ 19.31 – 19.39). Please be aware that any information you submit via this website—including emails and form submissions—may be considered a public record. As such, it may be subject to disclosure to third parties upon request, unless a specific statutory exemption applies.

3. HIPAA and Protected Health Information (PHI)

This Website Privacy Policy applies specifically to the general use of this website. If you are a client of Oneida County Human Services, the collection, use, and protection of your personal and medical information are strictly governed by state and federal laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Please refer to our Notice of Privacy Practices (HIPAA) for detailed information regarding how we handle your protected health information and your rights concerning that data. Please do not submit highly sensitive medical or personal information through general, unsecured website contact forms.

4. Use of Cookies

The Oneida County Human Services website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer.

We use cookies primarily for convenience, to save you time, and to track generalized website analytics. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline them if you prefer.

5. How We Use Your Information

We use the information we collect to:

  • Ensure our website remains functional, accessible, and relevant to the community.

  • Respond directly to your emails, questions, or requests for services.

  • Analyze website traffic to improve user experience and content organization.

Oneida County Human Services does not sell, rent, or lease its customer lists or website data to third parties.

6. Security of Your Personal Information

Oneida County Human Services takes reasonable and appropriate measures to secure your personal information from unauthorized access, use, or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment. However, no data transmission over the Internet can be guaranteed to be 100% secure.

7. Third-Party Links

Our website contains links to other external sites (such as state departments, federal agencies, or community partners). Please be aware that Oneida County Human Services is not responsible for the content, accessibility, or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

8. Contact Information

We welcome your comments or questions regarding this Privacy Policy. If you believe that Oneida County Human Services has not adhered to this statement, or if you need assistance, please contact us:

Oneida County Human Services

  • Email: [email protected]

  • Phone: (715) 362-5695

  • Address: 1 South Oneida Avenue, Rhinelander, WI 54501